3.
How We Use the Collected Information
We strictly abide by the provisions of laws and regulations as well as the agreements with users, and
use the collected information for the following purposes. If we use your information beyond the
following purposes, we will explain it to you again and obtain your consent.
3.1 To provide services to you.
3.2 Product development and service optimization. For example, when our system malfunctions, we will
record and analyze the information generated during the system malfunction to optimize our services.
3.3 Software management. For example, conducting software authentication, software upgrades, etc.
3.4 Inviting you to participate in surveys about our services. To provide you with a better
experience, improve our services or for other purposes with your consent, and on the premise of
complying with relevant laws and regulations, we may use the information collected through certain
services for our other services. In order to ensure the security of services and help us better
understand the operation of our application programs, we may record relevant information, such as the
frequency of your use of the application program, fault information, overall usage, performance data
and the source of the application program. We will not combine the information we store in the
analysis software with the personal identification information you provide in the application program.
4. How You Manage Your Own Information
4.1 During the process of using our services, you can access, modify and delete the registration
information and other personal information you provided through the following steps: Enter the
Kangyuan ECG APP → "ME" → "Modify Profile". The scope and way for you to access, modify and delete
personal information will depend on the specific services you use.
4.2 We will collect and use your information only to fulfill the functions of our products or services
as described in this policy. If you find that we have collected or used your personal information in
violation of the provisions of laws, administrative regulations or the agreements between both
parties, you can request us to delete it. If you find that there are errors in your personal
information collected and stored by us, you can also request us to correct it. Please contact us
through the contact information listed in this policy.
4.3 When you access, modify or delete relevant information, we may require you to conduct identity
verification to ensure the security of the account.
4.4 Please understand that due to technological limitations, legal or regulatory requirements, we may
not be able to meet all of your requests. We will respond to your requests within a reasonable time
limit.
4.5 Management of Registration Information
4.5.1 [Information Authenticity] When using the services on our platform, you should provide your real
information address when necessary (accurately and completely provide your information such as name,
email address, contact phone number, etc. as prompted on the platform pages). When activities such as
prize mailing are involved, it will be convenient for us to contact you when necessary. You understand
and agree that you are obligated to maintain the authenticity and validity of the information you
provide.
4.5.2 [Legality of Member Name, Nickname, Profile, and Avatar] The account name and nickname you set
shall not violate the national laws, regulations, and the management regulations on account names
stipulated by our platform rules. Otherwise, we may suspend the use of or cancel your account name and
report to the competent authorities.
4.5.3 You understand and undertake that there shall be no illegal or bad information in your
registration information such as account name, nickname, avatar, and profile. There shall be no
impersonation or association with institutions or public figures. During the account registration
process, you need to abide by the seven bottom lines, namely laws and regulations, the socialist
system, national interests, the legitimate rights and interests of citizens, public order, social
moral fashion, and information authenticity.
4.5.4 [Real-name Authentication Query] You agree and authorize that, in order to better provide
services for you and ensure the security of your account, we can initiate inquiries about the
authenticity of user identity, the validity status of user mobile phone numbers, etc. to reliable
units such as telecommunication operators based on the information such as your mobile phone number
provided by you.
4.5.3 You understand and undertake that there shall be no illegal or bad information in your
registration information such as account name, nickname, avatar and profile, and there shall be no
impersonation of, or association with institutions or public figures. During the account registration
process, you are required to abide by the seven bottom lines, namely laws and regulations, the
socialist system, national interests, the legitimate rights and interests of citizens, public order,
social moral fashion and information authenticity.
4.5.4 [Real-name Authentication Query] You agree and authorize that, in order to better provide
services for you and ensure the security of your account, we can initiate inquiries about the
authenticity of user identity, the validity status of user mobile phone numbers and other
circumstances to reliable units such as telecommunication operators based on the information like your
mobile phone number provided by you.
4.5.5 To enable you to access, correct and delete your personal information, and at the same time
guarantee your rights to withdraw your consent for the use of personal information and cancel your
account, you can cancel your account through the following steps: Enter the Kangyuan ECG APP → "Me" →
At the bottom of the Privacy Policy → Cancel Account. Note: After you cancel your account, we will
retain your relevant information in accordance with the provisions of laws and regulations such as the
Cybersecurity Law of the People's Republic of China. After exceeding the statutory storage period, we
will delete or anonymize your personal information.
5. The Information We Share
We impose strict restrictions on the sharing of information in accordance with the provisions of
laws and regulations. For example:
5.1 With your prior consent, we may share your personal information with third parties.
5.2 Solely for the purpose of external processing, we may share your personal information with
third-party partners (third-party service providers, contractors, agents, advertising partners,
application developers, etc., for example, communication service providers that send emails or push
notifications on our behalf, advertising providers that offer advertising services for us) (they may
not be located in the same jurisdiction as you) and let them process the above information for us in
accordance with our instructions, privacy policies and other relevant confidentiality and security
measures, and use it for the following purposes:
5.2.1 To provide you with our services;
5.2.2 To achieve the purposes stated in the section of "How We Use the Collected Information";
5.2.3 To fulfill our obligations and exercise our rights in this policy;
5.2.4 To understand, maintain and improve our services. If we share your information with the
above-mentioned third parties, we will adopt measures such as encryption and anonymization to ensure
the security of your information.
5.3 As our business continues to develop, when transactions such as mergers, acquisitions, and asset
transfers occur that result in the sharing of your personal information with third parties, we will
inform you of the relevant circumstances through push notifications, announcements, etc., and
continue to protect or require the new managers to continue to protect your personal information in
accordance with laws and regulations and at a standard no lower than that required by this policy.
5.4 We will use the collected information for big data analysis. For example, we will use the
collected information to analyze and form urban heat maps or industry insight reports that do not
contain any personal information. We may publicly disclose and share with our partners the
information that has been statistically processed and does not contain identity recognition content,
in order to understand how users use our services or let the public understand the overall usage
trend of our services.
5.5 We may disclose your personal information for the following purposes:
5.5.1 To comply with the relevant provisions of applicable laws, regulations, etc.;
5.5.2 To comply with the provisions of court judgments, rulings or other legal procedures;
5.5.3 To comply with the requirements of relevant government agencies or other legally authorized
organizations;
5.5.3 We have reasons to believe that it is necessary to comply with the relevant provisions of laws
and regulations, etc.;
5.5.5 For reasonable and necessary uses to enforce relevant service agreements or this policy,
safeguard the public interest of society, and protect the personal and property safety or other
legitimate rights and interests of our customers, our company, our affiliated companies, other users
or employees;
5.5.6 For the sake of safeguarding the significant legitimate rights and interests such as the life
and property of you or other individuals when it is difficult to obtain your consent;
5.5.7 The collected information is disclosed to the public by you on your own or collected from
legally public channels (such as legal news reports, government information disclosure channels,
etc.);
5.5.8 It is necessary according to the signing and performance of relevant agreements or other
written documents with you. For example: to detect and handle malfunctions of products or services;
5.5.9 It is necessary for maintaining the safe and stable operation of our products or services. For
example: to detect and handle malfunctions of products or services.
6.The Information We May Send to You
6.1 Information Push
When you are using our services, we may send you emails, text messages, information or push
notifications. You can choose to unsubscribe on your device according to our relevant prompts.
6.2 Service-related Announcements
We may send you service-related announcements when necessary (for example, when a certain service is
suspended due to system maintenance). You may not be able to cancel these service-related
announcements that are not of an advertising nature.
7.Location and Duration of Information Storage
7.1 Location of Information Storage
We comply with the provisions of laws and regulations and store the personal information of users
collected within the territory in the territory.
7.2 Duration of Information Storage
Generally speaking, we will retain your personal information for the shortest period necessary to
achieve the intended purposes. However, under the following circumstances, we may change the storage
time of personal information to meet the legal requirements:
7.2.1 To comply with the relevant provisions of applicable laws and regulations, etc.;
7.2.2 To comply with the provisions of court judgments, rulings or other legal procedures;
7.2.3 To comply with the requirements of relevant government agencies or legally authorized
organizations;
7.2.4 We have reasons to believe that it is necessary to comply with the relevant provisions of laws
and regulations, etc.;
7.2.5 For reasonable and necessary uses to enforce relevant service agreements or this policy,
safeguard the public interest of society, and protect the personal and property safety or other
legitimate rights and interests of our customers, our company, our affiliated companies, other users
or employees. When our products or services cease to operate, we will inform you in forms such as
push notifications and announcements, and delete or anonymize your personal information within a
reasonable period.
8.Information Security
We provide corresponding security safeguards for your information to prevent information loss,
improper use, unauthorized access or disclosure.
8.1 We strictly abide by laws and regulations to protect users' communication secrets.
8.2 We will use various security protection measures within a reasonable security level to ensure
the security of information. For example, we use encryption technologies (such as TLS, SSL),
anonymization processing and other means to protect your personal information.
8.3 We have established specialized management systems, processes and organizations to ensure
information security. For example, we strictly limit the scope of personnel who have access to
information, require them to abide by confidentiality obligations and conduct reviews.
8.4 In the event of security incidents such as personal information leakage, we will activate
emergency response plans to prevent the expansion of security incidents and inform you in the form
of push notifications, announcements, etc. We may use your relevant information to provide you with
advertisements that are more relevant to you on relevant websites, applications and other channels.
You can learn more on the advertisement page.
9. Protection of Minors
We attach great importance to the protection of minors' personal information. According to the
provisions of relevant laws and regulations, if you are a minor under the age of 18, you should
obtain the consent of your parents or legal guardians in advance before using the services of
Kangyuan Heart-care. If you are the guardian of a minor and have relevant questions about the
personal information of the minor under your guardianship, please contact us through the contact
information in Part XI.
10. Scope of Application
This policy applies to all of our services. However, certain services have their specific privacy
guidelines/statements, which explain more specifically how we handle your information in those
services. In case of any inconsistencies between this policy and the privacy guidelines/statements
of specific services, the specific privacy guidelines/statements shall prevail. Please note that
this policy does not apply to services provided by other companies or individuals.
Your use of such third-party services shall be subject to their privacy policies (instead of this
policy), and you need to read their policy contents carefully.
11. Contact Us
If you have any questions about this policy or other related matters, please contact us by dialing
the phone number: 020—31702959. We will review the issues involved as soon as possible and reply
within 15 working days after verifying your user identity.
12. Amendments
We may revise the content of this policy from time to time. If such changes will result in a
substantial reduction of your rights under this policy, we will notify you by highlighting the
changes in prominent positions on the page, sending you an email, etc. before the changes take
effect. In such a situation, if you continue to use our services, it means that you agree to be
bound by the revised policy.